E-commerce

Stepping into the future of shopping

The boom of Online Shopping

The surge in e-commerce sales, accelerated by the impact of Covid, has positioned it as the preferred shopping platform. As consumers increasingly abandon traditional brick-and-mortar stores in favour of online options, staying informed about evolving e-commerce trends is crucial to staying ahead in this dynamic digital landscape.

 

$6.3 trillion

Global Market in 2023

73%

of Mobile E-commerce Share

58%

of Contactless Payments

Challenges

Navigating a saturated market

In a saturated market, standing out is challenging. Maintaining quality standards is crucial, but innovation is equally important. Many online stores overlook simple processes, leading to common challenges such as:

Cart Abandonment

Missed sales opportunities signify unrealized revenue, while incomplete customer transactions reflect untapped potential in the dynamic e-commerce landscape.

Order Management

Operational delays and hiccups lead to inefficiencies, hindering seamless workflow processes and compromising the operational agility vital for optimal e-commerce performance.

Category Management:

Suboptimal user experiences coupled with challenges in inventory management create hurdles, impacting the overall quality of customer interactions.

Invoice Management:

Manual overhead and invoicing inefficiencies introduce complexities, hindering operational efficiency and streamlined financial transactions in e-commerce.

Category Management:

Suboptimal user experiences coupled with challenges in inventory management create hurdles, impacting the overall quality of customer interactions.

Invoice Management:

Manual overhead and invoicing inefficiencies introduce complexities, hindering operational efficiency and streamlined financial transactions in e-commerce.

Solution

Our routes for better E-commerce Conversion

UI/UX 
Crafting engaging and personalized graphics for online stores, enhancing user interface and experience to drive customer engagement and conversions.

B2B Portals 
Uniting B2B vendors for efficient global trade, offering wholesale pricing, and collaborative operations to enhance overall business performance.

E-commerce Mobile Apps 
Developing custom mobile apps on Android and iOS to extend the reach of online stores, providing a convenient, personalized shopping experience and catering to modern consumers’ preferences.

Odoo Integration
Streamlining e-commerce operations with Odoo integration, optimizing invoicing, membership management, and overall business coordination within a unified platform.

Dispatch & Delivery

  1. Individual Deliveries: Unlike earlier stages in the supply chain where goods are often moved in bulk, the last mile involves individualized deliveries to various destinations, making it more challenging and resource-intensive.
  2. Urban Challenges: In urban areas, last-mile logistics can be particularly challenging due to factors like traffic congestion, limited parking, and complex delivery routes.
  3. Customer Expectations: The last mile is the most visible part of the logistics process for consumers, and as such, it plays a significant role in shaping customer satisfaction. Customers expect timely, reliable, and convenient deliveries, and successful last-mile operations are crucial in meeting these expectations.
  4. Technology Integration: Real-time tracking, mobile apps for drivers, and customer communication tools are often used in the last mile to optimize operations and enhance customer experience.

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